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Frequently asked questions
General
Oracle cards and Tarot cards are both tools for divination and self-reflection, but they differ in structure and purpose. Tarot cards follow a specific structure with 78 cards divided into Major and Minor Arcana, while Oracle cards allow the user to explore the deck and messages with more freeform, and can contain any number of cards. Oracle cards are often based on unique themes or intentions created by the deck’s author.
Unlike Tarot, Oracle cards don’t follow strict meanings, as the readers interpretation is guided more by intuition, allowing the you to connect with the message in a personal way.
Due to the nature of our small business and limited stock of decks, we do not accept returns or exchanges for change of mind.
However, if your item arrives faulty or damaged, we’re here to help. In these rare cases, you must contact us within 7 days of receiving your order and provide clear proof of the issue (such as photos of the damage or defect).
Once your request has been reviewed and approved, we will offer a replacement or appropriate resolution. We recommend checking your order carefully upon arrival and reaching out promptly if there are any concerns.
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